Once we receive your order we are going to make your jewel. The estimated time for making a jewel ranges between 2-3 days, but depending on the model. From there, you need to add the shipping time which will depend on the destination (see time and rates indicated below). In any case if it is a very urgent gift you can always contact me and we will do our best to ensure that it arrives on time with that special gift!
Our jewels are fully customizable, so there is none equal to the other. All the pieces are made in a unique way and with artisan techniques in our workshop in Barcelona. We dedicate our time to each piece so that the result is impeccable and lasts over time.
Shipping time and rates:
Zone Rate Estimated time
Spain (peninsula) 5 € 3-5 days
Balearic Islands 7 € 3-5 days
Canary Islands 7 € 7-9 days
Europe 15€ (free up 150€) 7-9 days
UE 27€ 7-9 days
All our products are personalized so we cannot offer a service of returns or exchanges.
In the event that the product arrives with a defect or does not match the purchased reference, please contact us at firstname.lastname@example.org and we will solve it without additional costs.