Purpose
The purpose of these Terms and Conditions of purchase is the supply, by CNX Jewels, of the products offered in its online store, in exchange for an economic benefit.
Service
CNX Jewels has the satisfaction of its customers as a priority and wants to achieve this through excellent service. Therefore, it guarantees the quality of the products delivered and the delivery of the same in the terms mentioned below.
Help
If you need help to make a purchase online or about a product, do not hesitate to contact us through our email hello@cnxjewels.com and we will be happy to help you.
Privacy
If you need help to make a purchase online or about a product, do not hesitate to contact us through our email hello@cnxjewels.com and we will be happy to help you.
All data provided by CNX Jewels customers will be treated with extreme privacy and will not be provided to third parties, except when necessary for the delivery of the order.
The bank details are processed directly by Redsys. Therefore, CNX Jewels will never see the customer’s credit card information, it will simply receive the payment and the order details to process it. For more information visit www.redsys.es, or contact us at hello@cnxjewels.com.
After-sales service
If you want to contact our Customer Care, please send an email to hello@cnxjewels.com.
Orders
PRICE: The products will be sold at the price indicated, being the one that is collected at the time of the confirmation of the order by the customer being in force.
TAXES: All prices include Value Added Tax (VAT), in force but exclude shipping costs that will vary depending on the number of products purchased and the country where the delivery is.
ORDER CONFIRMATION: Once the customer has made the payment corresponding to the order, an order confirmation will be sent by email.
Payment
Payment method
The customer can pay by credit or debit card (Visa, Visa Electron, MasterCard and Maestro).
Privacy and security
The card payment system, Redsys, is one of the most reliable, secure and fastest ways to make payments online. Indeed, since Redsys collects directly from our clients, CNX Jewels will not have access to the latter’s bank details. For more information visit the website www.redsys.es, or contact us at hello@cnxjewels.com. We have contracted the SSL certificate, which protects consumer privacy.
The card payment system, Redsys, is one of the most reliable, secure and fastest ways to make payments online. Indeed, since Redsys collects directly from our clients, CNX Jewels will not have access to the latter’s bank details.
For more information visit the website www.redsys.es, or contact us at hello@cnxjewels.com.We have contracted the SSL certificate, which protects consumer privacy.
Information about the products
We pay great attention to information regarding the characteristics of the products through technical descriptions, materials used, measurements and photographs that illustrate the products. For any questions and / or queries, the client may contact us via the email hello@cnxjewels.com.
Copyright and intellectual property
All the content of the CNX Jewels online store, illustrations, texts, images and videos, are the property of CNX Jewels. Any misuse can be legally pursued.
Company
For any query, claim or suggestion, the client may contact us via the email hello@cnxjewels.com.